If you're a KW Command teams user looking to purchase a Sync as a Rainmaker, you might have encountered some issues during the process. However, fixing this is straightforward.

First, you'll notice when you sign into the KW Command Marketplace, that you are logged into your Agent account. Before purchasing a Rainmaker Sync, be sure to switch to your team leader/Rainmaker account.

To do this, click the drop-down menu and select the correct account. Once you are in the Rainmaker team account, head over to the KW Marketplace, you can now search for the sync you want, find the Rainmaker and teams version, and proceed with the quick purchasing process. Once purchased, the sync will appear in your "My Apps" area, where you can configure and launch it on API Nation.

If you encounter any difficulties during the process or need further assistance with purchasing and setting up the sync, don't hesitate to reach out to API Nation. They specialize in connecting the world's applications and are more than willing to help you navigate the process smoothly.