PROBLEM: I need help setting up my Facebook Lead Ads to kvCORE sync.
SOLUTION: Follow this guide to set up your sync.
In order for the sync to function properly, you must have a Facebook Business page and Lead Ad Forms created. If you need to set up a Facebook Business Page, please click here. If you need assistance to set up a Lead Ads Form, please click here.
1. Begin by logging into your kvCORE account. To access this login page please click here. Once you have entered your kvCORE credentials click Connect kvCORE.
2. Click Connect Facebook Leads Ads to connect your leads to your kvCORE account. Accept the permissions for the integration to automatically sync leads into your kvCORE.
NOTE: If you do not accept the permissions this integration will only run ONE time.
3. You should be led to a page that asks you to review your sync setting. Click Select Page to pick the correct Facebook Business Page and click Select Lead Ads Form to pick the correct Lead Ads Form. Select Start Sync to begin syncing your leads to kvCORE.
NOTE: If you have connected your kvCORE and Facebook account and see this screen then you will need to create a Facebook Lead Ads Form. Click here to create your Lead Ads Form.
4. Select click here to view your sync. You will be redirected to a new page which contain your sync settings.
Alternatively you can view all your syncs in the My Sync tab of the website header.
5. You should arrive at this page. Once you are here click on the Mapping dropdown menu box and scroll down the page until you see a Add a Custom Field button.
6. Create a custom field to label your leads. To view an in-depth article on hashtags click here. Scroll down towards the bottom of the page to input a custom field. Be sure to label that field with a # and correctly map it to the Notes Tab. To view a full tutorial on how to set up your custom fields. Click here.
That's it! Once you have successfully mapped your custom field to the Notes field in kvCORE, your sync should be functioning properly.
If you still experiencing difficulty setting up your Facebook Lead Ads to kvCORE Sync, please submit a ticket here and an APINation Support Representative will assist you as soon as possible.
