- What is API Nation and why should I use them?
- How does API Nation pricing work?
- How do I cancel my API Nation subscription?
- How do I log into my API Nation account?
- Can KW Command Rainmaker account sync with API Nation?
- What is the Log used for in API Nation, how can it help someone set up a sync?
- Can I sync notes to/from my KW Command account?
- Which apps does API Nation support?
- What information does NOT sync over?
What is API Nation and why should I use them?
API Nation is a web-based productivity tool designed to sync contacts and back up transaction data between applications, either one-way or bi-directionally. Keller Williams has partnered with API Nation to offer agents and brokers an automated solution for syncing contacts with KW Command and various other applications.
How does API Nation pricing work?
KW Marketplace legacy subscriptions were billed through the KW Marketplace. As part of recent changes, API Nation subscriptions can now only be managed and billed directly through API Nation. API Nation subscriptions are monthly, record-based plans that can be upgraded, downgraded, or canceled at any time. To determine the best subscription for your needs, check out this article.
How do I cancel my API Nation subscription?
To cancel KW Marketplace legacy subscriptions, you'll still need to do so within the new KW Marketplace. This article provides a step-by-step guide to help you with the process.
For instructions on canceling your monthly API Nation subscription, refer to this article.
How do I log into my API Nation account?
If you previously held a KW Marketplace subscription with API Nation, you'll need to reset your password to access your API Nation account.
New customers of API Nation will be prompted to create an account on apination.com.
Can KW Command Rainmaker account sync with API Nation?
Yes! When connecting your KW Command account to API Nation, you'll have the option to choose either your Individual profile or, if you're the Rainmaker, your Rainmaker/Team profile.
What is the Log used for in API Nation, how can it help someone set up a sync?
The API Nation Sync Logs are used to keep track of when the sync has started, is in progress, or has been completed. Reviewing logs allows agents to see if the data is successfully being transferred over and if not where the sync is breaking down. This information can be given to the support team to quickly identify where a problem is.
Can I sync notes to/from my KW Command account?
To sync notes into KW Command, you need to include a title and select either dynamic or static information for the note within your workflow mapping. To sync notes from KW Command, ensure you select the "note" option in the appropriate field within the workflow mapping.
Which apps does API Nation support?
You can find a full list of integration options at http://my.apination.com/apps/kw_command
What information does NOT sync over?
Depending on the integration some information you may not see in the mapping options are:
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Assignee(s)
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Additional Emails
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Additional Phone Numbers
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Additional Addresses
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Social Profiles
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Custom fields
Technical
Can I use Google Contacts labels as tags into my KW Command account?
Yes! You can now find the dynamic "Labels" option from Google Contacts available for mapping in your settings. Each label will sync into KW Command as a tag on the corresponding contact.
Why can’t I sync more than one address for a client into KW Command?
At this time our integrations support only a single address being imported into the Primary Address field of the contact. You can manually add additional addresses after the contact has been created.
