The process begins with purchasing an API Nation subscription from the KW Marketplace. Once that's complete, you can begin setting up custom workflows and start transferring contacts to and from Command.
To set up your integration(s) workflow, follow these steps:
- Log in to https://agent.kw.com with your KW login credentials.
- Click the Marketplace icon, , at the top of the page.
- At the top right of the page, click My Apps
- You will see a list of your active Marketplace subscriptions, select the app subscription you would like to set up. This will redirect you to your API Nation account, creating a Single Sign On (SSO).
Heads up ❇️: You will need to follow steps 1-4 each time you want to access your API Nation account.
- When the page redirects to your API Nation account, you'll land on the integration setup page. Click "Activate" next to the option you want to configure. If a Setup Wizard is available, you'll have the option to set up workflows for both directions. (See example for Google Contacts below).
- Follow the prompts to select your KW Command connection and connect your secondary application.
- Review the settings and create your workflow by clicking on "Subscribe." This will save the workflow as a draft, allowing you to further review the settings and mapping before activating the sync.
The following articles may assist you in configuring your Settings page:
- Once you are satisfied with the settings and mapping, click Activate Sync.
Your workflow is now active and will start processing syncs between your applications. You can edit your workflow at any time or view your logs to see the status of your syncs.